IndiGo Faces Criticism After Passenger Alleges Her Mother Was Robbed Mid-Flight on 6E 17
IndiGo is under fire after Trisha Shetty accused the airline of ignoring her complaint regarding an alleged theft during flight 6E 17. The Mumbai woman claims her mother’s handbag was stolen mid-flight, and that when she sought help from the crew, they failed to assist or file a report. This incident has sparked a public debate on in-flight security and airline responsibility.
Allegations of Theft on IndiGo Flight 6E 17
Shetty took to social media to recount the alleged theft that occurred during the flight. She stated that the flight crew had placed her mother’s handbag in the overhead compartment. While her mother was asleep, a passenger reportedly took the bag. Shetty claims that the theft was only realized when the passenger was returning the bag, but when her mother sought assistance, the crew refused to help.
“Instead of helping, they made excuses for the thief,” Shetty wrote on social media.
IndiGo’s Response to the Incident
In response, IndiGo claimed that the crew followed the standard procedures and offered assistance by explaining the legal steps to Shetty and her mother. The airline stressed that they took the matter seriously and provided the necessary support in accordance with their protocols.
Despite this, many social media users criticized the airline for not acting swiftly enough to resolve the issue and offer proper support.
Public Reaction and Growing Concerns Over Passenger Safety
The incident has sparked a wider conversation about in-flight security, with many passengers expressing concern about the safety of their belongings during flights. Some have even called for stricter security measures, including the installation of surveillance cameras on board to deter thefts.
Passengers have also suggested that airlines need to do more to ensure that their crew members are better trained to handle theft complaints and incidents.
The Call for Better Security Protocols
Experts believe that this incident highlights the need for improved in-flight security protocols. They suggest that airlines should adopt stricter measures to protect passengers’ property, including better monitoring of luggage and more proactive handling of security complaints.
“Airlines should be more proactive in preventing such incidents, and it’s important that the crew receives thorough training on handling security breaches,” said a security expert.
The alleged theft on IndiGo flight 6E 17 has raised concerns about the safety of passengers’ belongings during flights. While IndiGo has defended its response, the incident emphasizes the need for stronger in-flight security measures and better crew training to address such issues. As discussions continue, passengers are calling for changes to ensure that their safety and property are protected on future flights.
Saathee Global
